F
Federal SMP
Staff Skills & Ranks

Staff Ranks & Promotion Path

Chapter 21 — The four staff tiers, exact permissions for each rank, and how promotions are earned.

Federal SMP uses a tiered staff structure. Every rank builds on the trust and skill demonstrated in the one before it — there are no shortcuts, and no rank is handed out for reasons other than proven ability. The permissions listed below are the actual server permissions each rank holds.


Helper (Trial Moderator)

The entry point for all new staff. Helpers are tested and personally trained by management and senior staff before being trusted with commands. A Helper's job is to build the fundamentals: answering player questions, enforcing chat rules, and learning how the team operates.

Permissions

CommandDescription
/warn <player> <reason>Issue a formal warning (logged in LibertyBans)
/mute <player> <duration> <reason>Mute a player for a specified duration (LibertyBans)

Restrictions

RestrictionDetails
Cannot banNo access to /ban, /ipban, or any ban commands
Cannot unmuteMust ask a Moderator or above to reverse a mute
Cannot teleportNo access to /tp or /tphere
Cannot vanishNo access to /vanish
Cannot screenshareMust escalate suspected cheaters to a Moderator or above

NOTE

Helpers are expected to focus on general player support and chat moderation. If a situation requires investigation tools or banning authority, escalate to a Moderator immediately.

Promotion to Moderator

There is no fixed timeline. Promotion happens once management and coworkers agree the Helper has demonstrated reliable judgement, rule knowledge, and professionalism.


Moderator

Promotion to Moderator happens after proven reliability, judgement, and professionalism as a Helper (typically 1-3 months). This is the rank at which a staff member gains full investigative and punishment authority, including independent screensharing.

Permissions

CommandDescription
Everything from HelperAll /warn and /mute permissions carry over
/unmute <player>Reverse a mute issued by any staff member
/ban <player> <duration> <reason>Ban a player for a specified duration (LibertyBans)
/ipban <player> <reason>IP ban a player (LibertyBans)
/tp <player>Teleport to a player for investigation
/tphere <player>Summon a player to your location for investigation
/history <player>View a player's full punishment history
/blame <player>Check punishment records and responsible staff
ScreensharingConduct screenshares independently without senior oversight

Promotion to Admin

There is no fixed timeline. Promotion is based entirely on demonstrated experience, trust, and the judgement shown over time as a Moderator.


Admin

Admin is earned when management judges a Moderator has the experience, judgement, and trust necessary for the server's most sensitive tools and decisions. Admin is the highest staff-earned rank.

Permissions

Command / AccessDescription
Everything from ModeratorAll investigation, punishment, and screenshare permissions carry over
/vanishBecome invisible to all non-staff players
/unban <player>Unban a previously banned player
/ipunban <player>Remove an IP ban
/godToggle invulnerability (for investigation and building)
/flyToggle flight (for investigation and building)
Permanent bans & appealsFinal authority on permanent bans and appeal decisions

Discord Permissions

AccessDescription
Manage channels/rolesCreate, edit, and delete channels and roles below Admin level
AutoMod rulesConfigure and manage Discord AutoMod rules
Server lockdownsInitiate server-wide lockdowns during raids or emergencies

Owner / Manager

This rank sits above Admin and is not a promotion path — it belongs to those who founded or manage Federal SMP itself. It carries full server authority.

Permissions

AccessDescription
Full server authorityUnrestricted access to all server commands and systems
Plugin configurationInstall, configure, and manage all server plugins
Policy & staff decisionsFinal say on all policy, staff decisions, and this handbook

Rank Comparison at a Glance

CapabilityHelperModeratorAdminOwner
/warnYesYesYesYes
/muteYesYesYesYes
/unmuteNoYesYesYes
/banNoYesYesYes
/ipbanNoYesYesYes
/unbanNoNoYesYes
/ipunbanNoNoYesYes
/tp / /tphereNoYesYesYes
/vanishNoNoYesYes
/god / /flyNoNoYesYes
/history / /blameNoYesYesYes
ScreensharingNoYesYesYes
Plugin configurationNoNoNoYes

GOLDEN RULE

Every promotion on this team is earned through demonstrated trust, not tenure alone. Time in rank matters far less than the judgement, consistency, and integrity you show while you're there.


Quick Review — Q&A

Q: What is the entry-level staff rank called, and what can it do?

A: Helper (Trial Moderator). Helpers can issue warnings with /warn and mute players with /mute. They cannot ban, unmute, teleport, vanish, or conduct screenshares.

Q: What punishment plugin does Federal SMP use?

A: LibertyBans. All warn, mute, ban, and IP ban commands go through LibertyBans.

Q: What is the single biggest new authority a Moderator gains over a Helper?

A: Several major ones: the ability to ban and IP ban players, teleport for investigations, check punishment history, and conduct screenshares independently.

Q: Can a Helper unmute a player they muted by mistake?

A: No. Helpers do not have /unmute access. They must ask a Moderator or above to reverse the mute.

Q: What tools does an Admin gain that a Moderator does not have?

A: /vanish, /unban, /ipunban, /god, /fly, final authority on permanent bans and appeals, and Discord management powers (channels, roles, AutoMod, lockdowns).

Q: Is there a fixed timeline for promotion from Moderator to Admin?

A: No — it is based entirely on demonstrated experience and trust, not a set schedule.

Q: Can staff be promoted into the Owner/Manager rank?

A: No — it is not a promotion path. It belongs to those who founded or manage Federal SMP.

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